Quality Assurance is a nationally recognised system of ensuring registered child care meet quality benchmarks.
The Natonal Childcare Accreditation Council (NCAC) provides the quality benchmarks Schemes and Carers must reach to be accredited, and administers this through a continual 3 year cycle of review and accreditation, and a system of spot checks.
For further information on Quality Assurance and the NCAC, please visit: www.ncac.gov.au
Family Information Booklet: 
click here
Samaritans Five Star Family Day Care have been accredited in 2009 and found to be performing at a High Quality level. As part of our continual review and improvement we have developed a timeline for the next quality cycle.
June 2009 - begin QA visits with carers focussing on 1 area at a time
July 2009 - staff and carers attend QA training and gain feedback and information. Review QA results and feedback
July to December 2009 - On a monthly basis review feedback from QA visits and make changes and imporvements where necessary.
Aug 2009 ongoing - begin dicussion and creating new goals for the scheme in consultation with Staff, Families and Carers
November 2009 ongoing - working towards achieving these goals
Dec 2009 - 2010 - review QA visits and gain feedback through survey how Carers felt about QA visits
January 2010 - continue QA visits that may involve new or amended process
December 2010 - Evaluate the scheme goals and establigh areas that need further development
April 2011 - self study report due at NCAC
If you have anything you would like to contribute as part of our QA journey, please don't hesitation to contact the Coordination Unit office on 49907402 or 65723810.